Get in touch — support, feedback, and press inquiries
The AMP Predict team is here to help
Response times & office hours
AMP Predict is operated by ANJO LC out of Maryland, USA. Our support team is online Monday–Friday, 9:00 AM – 6:00 PM Eastern. We reply to most email inquiries within 1–2 business days, and to billing or refund requests submitted via the Billing page within 3 business days. Weekend messages are queued and answered on the next business day.
What to include in your message
To help us respond faster, please include the following when you email us:
- Your account email — the address you signed up with (so we can locate your account).
- Category of request — support, feedback, bug report, refund, partnership, or press.
- A clear description — for bugs, the steps that reproduce the issue and any screenshots; for refunds, the payment date and reason.
- Your device and browser if the issue is web-specific, or your iOS/Android version if it's on the mobile app.
Common inquiry types
Billing & refunds
Managed from the Billing page in your Profile. Prorated refunds are available within 7 days of the most recent payment — see the for full terms.
Account & data
Delete your account and all associated data at any time from Profile → Settings → Delete Account. We honor deletion requests immediately and remove personally identifiable information from our production database.
Bug reports
Please describe the exact steps that reproduce the issue, the market or page URL where it occurs, and attach a screenshot or short screen recording if possible. This dramatically speeds up our fix time.
Press & partnerships
For press inquiries, interview requests, or partnership proposals (educational institutions, forecasting clubs, research groups), email us with "PRESS" or "PARTNERSHIP" in the subject line and we'll route to the right person.
Contact Information
Company
ANJO LC
Location
Maryland, USA
Quick Links
For billing inquiries or refund requests, please visit youror email us directly.